RunZhong- Custom Microfiber Towels & Cleaning Cloths Manufacturer Since 2014.

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FAQ

What is the minimum order quantity?

Our minimum order quantity can be adjusted based on customer needs and the cooperation agreement. Please contact our sales team for detailed information. 

What customized services do you offer?

We offer a variety of customized services, including but not limited to color, size, packaging design, brand logo (private label), etc. Customers can customize according to their brand needs. Specific plans can be negotiated with the customer manager. 

How long does it usually take for delivery?

The delivery time for standard orders is typically 30 to 45 days after production confirmation. For urgent orders or large quantities, we can offer expedited services based on production schedules and logistics conditions. Please communicate with the sales team for specific details. 

What payment methods do you support?

We support a variety of payment methods, including bank transfer, telegraphic transfer, letter of credit, etc. For long-term cooperative enterprise customers, we can also discuss more flexible payment terms, such as credit limit and installment payment. Specific payment methods can be negotiated with the finance department. 

How to handle product quality issues?

If you find any quality issues during use, please contact your customer manager or after-sales team immediately. We will arrange for professionals to verify the problem and provide return, exchange or compensation services based on the specific situation to ensure your rights and interests are protected. 

Do you support international transportation?

Yes, we have a well-established international transportation capability and can deliver products safely and on time to all parts of the world. We cooperate with multiple international logistics companies and offer various transportation solutions to meet the needs of different regions and customers.